Introduction
The Company PAPADIMITRIOU EYST. IOANNIS (PINS CLOTHES) welcomes you to the e-shop www.pinsclothes.com .
COMPANY NAME
PAPADIMITRIOU EYST. IOANNIS
CLOTHES-CLOTHING ACCESSORIES etc
Ind. Region Thermi
THESSALONIKI 570 01
VAT NUMBER: 161205735
ΔΟΥ: Z ΘΕΣΣΑΛΟΝΙΚΗΣ
PHONE : 2310 383704
FAX: 2310 383711
E-mail: shop@pinsclothes.com
You are kindly requested to consult the present terms and conditions before any use of the webpage www.pinsclothes.com and to make sure you have understood them and agree with them unconditionally.
Pins clothes company reserves in any case the possibility of change of terms of use and terms of transactions.
Product Description
Our obligation, but also our main care, is that the information presented in the webpage www.pinsclothes.com regarding quality, quantity, the main characteristics and prices of the products are absolutely accurate.
Still, on your computer screen some products may appear slightly different in size, color and texture in relation to reality.
Pins clothes company explicitly respects the right of differentiation in case of unintentional misprinting of a product import.
Product Prices
The prices contained in the relevant lists beside each product include VAT.
These prices regard the available quantities, while www.pinsclothes.com reserves its right to amend the description and the prices of its products without previous information; it promises however, to complete your order and send the products you ordered with the characteristics and prices appearing on its webpage at the time of the order.
Payment Methods
- Credit/Debit Card:
Every online purchase from the website www.pinsclothes.com takes place at the buyer’s selection with an option for payment with VISA, MASTERCARD and ΜAESTRO credit/debit cards.
The transactions take place electronically with safety, in real time, between the Buyer and owner of the card with National Bank of Greece which carries out the transaction on behalf of www.pinsclothes.com.
In this process, www.pinsclothes.com has no participation and the sensitive data of your credit/debit card are not stored in its system.
If the buyer carrying out the transaction is not the same person as the Credit Card owner, www.pinsclothes.com has no liability and has no obligation to return money.
- Via Paypal:
PayPal allows you to pay directly and automatically encrypts sensitive data using the best technologies in the market. - Cash on delivery:
You can pay the courier employee on delivery of the products at your area.
For deliveries to Greece paid with cash on delivery there is an additional charge of 5€. - Bank Deposit:
If you choose bank deposit payment method, contact us to reserve the products you ordered.
Phone: +30 2310383704
E-mail: shop@pinsclothes.com
Bank account of Pins Clothes:
NATIONAL BANK OF GREECE
GR6501108630000086300362182
In the Bank’s Deposit Form write the Name or the order number and send us the copy of transaction.
In cases where the deposit is not made within two days from the day the order is placed, then the order is automatically canceled by the system.
Bank expenses are charged to the client.
Shipping Methods
The products are shipped by courier and are safely delivered at the address set by you within two or three working days from the day of the payment of the order.
Pins Clothes (www.pinsclothes.com) company is not liable in case of delay in delivery due to extreme weather conditions, strikes and force majeure in which case the above-mentioned delivery period will be extended for as long as the reason for the delay lasts.
Shipping charges are calculated and proposed in the order form. The products are always accompanied by the corresponding documentation. The client has the possibility to choose the type of document he wishes (retail receipt or invoice), completing the corresponding field on the site.
Orders within Greece are FREE for an amount over 80€, if you choose cash on delivery, there is an extra cost 2 euros.
In addition there is the option of receiving your order from the Company Pins Clothes directly from our industry in Thermi.
Shipping charges
All shipping and packaging charges are calculated over the total amount of the purchase basket on the final payment amount.
- Shipping costs for packages prepaid by bank transfer or credit card:
Elta Courier: EURO 3 € Delivery 1-3 working days under normal conditions. Delivery 4-10 in special situations and holidays. - Shipping costs by cash on delivery via ELTA COURIER:
Elta Courier: EURO 3 € plus Euro 2 € for cash on delivery costs. Delivery 1-3 working days under normal conditions. Delivery 4-10 in special situations and holidays.
All charges are for packages of up to 2 kilos. For orders of over 2 kilos of weight the charge is € 0,50 per additional kilo.
In any case, if you wish, you can choose to pick up from the industry the package, without shipping costs.
Order Cancellation
If you wish to cancel the order during the online ordering process, you can press “cancel” and the ordering process is automatically stopped.
In case of transaction during bank holidays or non-working day (weekend) the consumer can cancel his order within 2 hours from the beginning of the next working day.
Return Policy
Our goal is to ensure your full satisfaction. If for any reason you are not satisfied by your order, you can exercise your right to return a part or all the products you bought within fourteen (14) days from the receipt date.
Return expenses are charged to the client-sender-consumer.
It is clarified that the products being returned must not be used, worn, washed, altered or damaged and the labels accompanying the product must be there, exactly the way they were when you received it together with the retail sale receipt and the invoice. Clothes in which the label has been removed, or which have been used in addition to the test procedure are not returned. You must also communicate by e-mail at shop@pinsclothes.com in order to be given instructions and a return code. In all the above cases return expenses are charged to the client.
If the product you requested is not available (e. g. larger size), we will either return your money or credit the cost of the specific product to your account and can be used for any new order you wish.
In any case, for anything related to your order, you can contact us directly at the customer service department for online orders at 2310 383704, Monday – Friday:08:30 – 16:30 or via email at shop@pinsclothes.com.
Right of cancellation and money return
In case the consumer exercise the right of cancellation and money return of a product, the company Pins Clothes undertakes to return the money either to the consumer’s bank account or to the credit card and exceptionally and at the request of the consumer, it is possible to credit the amount for the next purchase. In all the above cases, return expenses are charged to the client.
Faulty Product and Packaging
Pins Clothes COMPANY before sending the order scrutinizes both the product and the packaging.
In the unlikely case that you receive a faulty or damaged product, www.pinsclothes.com will make every possible effort to replace it with an identical or similar product without any additional cost to you. You must, however, inform us by e-mail at shop@pinsclothes.com so that we send you instructions to return the product and give you a return code. If the product is no longer available, it can be replaced by a product of equal value following arrangements or we can refund the money to you www.pinsclothes.com has no guarantee policy. We are not liable for any damage that may occur because of normal wear, bad use and destruction during label removal. For any product return it is necessary to fill in the relevant form (product return form), which is posted on our website.
Limitations Of Liability
For all the products included in www.pinsclothes.com catalogs, there are clear indications regarding the availability of our storeroom. The transaction will only be considered completed after a written electronic confirmation has been sent. If the performance of an order is impossible, www.pinsclothes.com has the right to withdraw and not to fulfill it, and if the price has already been collected, it is refunded by credit into your Bank account.
Links
The links in this area are not controlled by www.pinsclothes.com and our Company bears no responsibility for the contents, changes or the way of information through them.
Personal Data
Your personal data in our company is now more secure.
Users’ details (name, email address, home address etc.) and the details of the transactions of the e-shop users are considered confidential, as is the case in ordinary transactions at a commercial shop.
The personal data you make available to us at your inscription as a member are used exclusively for the execution of your transactions.
Transaction Safety
www.pinsclothes.com provides safety through encryption Secure Socket Layer (SSL), one of the most reliable technologies used all over the world for the safety of online transactions. If at any point on the site, you are requested to enter personal data, www.pinsclothes.com uses SSL technology, so that your personal data is moved encrypted by our server. In order to enter the e-shop of the COMPANY Pins Clothes you use two codes, the Entry Code (Email address) and the Personal Secret Safety Code (password). The e-shop of the COMPANY Pins Clothes gives you the possibility to change the Personal Secret Safety Code (password) as often as you wish and we recommend that you change your password regularly for reasons of security and avoid using the same codes.
Applicable Law – Court Jurisdiction
www.pinsclothes.com reserves the right to amend or renew the terms and conditions of its transactions.
Use Of Cookies
The site of the shop of www.pinsclothes.com used cookies because without them, operation of some of its basic service would be impossible.
The status of orders, multiple selections of users, storing items in the basket or in the list, recognition and facilitation of frequent users as well as improvement of the site content. Cookies do not cause damage to the users’ computers or the files stored therein, and they are automatically deleted every time you exit the site.
Learn more about cookies at www.cookiecentral.com